Frequently Asked Questions
Am I required to have Epic training?
If you are a physician or MLP and have > 12 clinical encounters in the last year you must complete training in order to be giving full access to Epic. (A Clinical encounter is defined as: admit/discharge, consult, or procedure.)
When are Epic Training Classes offered and how do I sign up for training?
Please contact our Epic Training Logistics Team at 813-844-3883 or email us at firstname.lastname@example.org.
How do I reset my password
Call the Help Desk (Technology Support Center) at 813-844-7490.
How do I obtain my password?
Please call the Help Desk (aka Technology Support Center) at (813) 844-7490.
How do I log in to MindLab to complete eLearnings?
I haven't been trained on Epic but I am coming to TGH to treat a patient. What do I do?
The Epic Training Team in Organizational Development can be reached at 813-844-3883 or by emailing email@example.com.
How do I change my name on my badge?
Please email Med Staff Services at firstname.lastname@example.org with your updated driver’s license, medical license, and copy of marriage or divorce certificate.